Updating Certificates for SSO with SAMLv2
When using SSO with SAMLv2 as the authentication method, you may encounter temporary access issues after updating your certificate. To ensure a smooth transition, keep the following in mind:
Key Points to Remember
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Certificate propagation time
After updating the certificate both in your SSO provider and in your RunMyProcess account (e.g., Google), it may take some time for the changes to propagate across systems.
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User login issues
If users experience access problems during this period, ask them to log out of their SSO account and log in again. This often resolves the issue.
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