Popular Articles
Troubleshooting Connection Issues with DSEC
If you are experiencing connection issues with your DSEC agent, follow these steps to resolve the problem: Step 1: Restart the DSEC Agent Begin by restarting your DSEC agent. This simple step often resolves minor connection issues. Step 2: Consult ...
Ticket submission guidelines
To ensure timely and efficient resolution of your issues, please follow these guidelines when submitting a new ticket: 1. Choose the Appropriate Template Select the ticket template that aligns best with the nature of your report. Using the correct ...
Resolving Gmail SMTP Error
If you're encountering the following error when attempting to send a notification via Gmail as an SMTP provider: "Service Unavailable (503) - 535-5.7.8 Username and Password not accepted," it’s likely due to recent changes in Google’s security ...
Updating Certificates for SSO with SAMLv2
When using SSO with SAMLv2 as the authentication method, you may encounter temporary access issues after updating your certificate. To ensure a smooth transition, keep the following in mind: Key Points to Remember Certificate propagation time After ...